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Политика уединения

Last Updated: 17 September 2026
Effective Date: 17 September 2026
Website:【romohealth.com】operated by Dongguan Rongmao Medical Technology Co., Ltd (hereinafter referred to as "we"). This Privacy Policy describes how we collect, use, store and protect the personal information of visitors and customers. By accessing this website, placing orders or subscribing to emails, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

Information you voluntarily submit: name, shipping address, contact phone number, email address and payment-related information provided when placing orders; email address submitted for email subscription; information you voluntarily provide when contacting customer service.

Information automatically collected by the website: IP address, browser type, device model, visited pages, visit duration and traffic source. We use cookies and similar technologies to collect browsing data to optimize website experience and conduct traffic statistics.

2. Purposes of Information Use
  • Process orders, arrange delivery, handle after-sales services and complete transactions;
  • Email marketing (promotional and new product emails will only be sent after your active subscription, and you may unsubscribe at any time);
  • Optimize website functions, troubleshoot faults, ensure security protection and prevent fraudulent orders;
  • Respond to your inquiries and customer service messages.
3. Information Sharing and Disclosure

We will not sell or trade your personal information. Sharing will only take place under the following necessary circumstances:

  • Performance service providers: logistics providers and payment service providers, who will only obtain information necessary for order fulfillment;
  • Legal requirements: information disclosure to judicial authorities and regulatory bodies in accordance with law;
  • Website technical service providers (website building, analytics tools), all of whom have signed confidentiality agreements.
4. Information Storage and Security

Your data will be retained until the completion of after-sales services for your order, or for the period required by applicable laws. We adopt technologies such as encrypted transmission to protect data; however, internet transmission cannot guarantee absolute 100% security.

5. Cookie Notice

This website uses cookies to remember your preferences, save shopping cart contents and collect website access statistics. You may disable cookies in your browser settings, but this may affect the normal use of some website functions.

6. Your Rights

You have the right to submit requests to us to: access your retained personal information, amend information, delete personal data and cancel email subscriptions. To submit a request, please send an email to 【Your Customer Service Email】.

7. Minors

This website targets adult consumers. If you are under 18 years of age, please do not submit any personal information to us.

8. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be published on this page. Your continued access to the website constitutes acceptance of the updated terms.

9. Contact Us

For inquiries related to privacy, please contact us via:
Email: 【lemon@romohealth.com】
Company: Dongguan Rongmao Medical Technology Co., Ltd
Address:【Room 701, Building 1, No. 762, Xiecao Road, Xiegang Town, Dongguan City, Guangdong Province】